Shipping &Returns
Everything you need to know about how we ship your orders and how we handle any issues that come up.
We're committed to getting your order to you quickly and safely. All orders are carefully packaged and shipped with discreet packaging to protect your privacy and comply with carrier requirements.
- Standard Shipping: 5β7 business days
- Priority Shipping: 2β3 business days
- Next Day Delivery: Available in select areas
- Discreet packaging for privacy
- Secure packaging to prevent damage
- Tracking available on all orders
- Signature confirmation on request
We ship to all legal locations across the United States. Delivery is subject to local regulations and Farm Bill compliance. It is the buyer's responsibility to verify legality in their state and locality prior to ordering.
We stand behind every product with our 100% Customer Satisfaction Guarantee. If you're not completely satisfied with your purchase, we want to make it right.
- 14-Day Window: Returns must be initiated within 14 days of the delivery date
- Original Packaging: Products must be returned in original packaging β opened packages acceptable if the product has been tried but not fully consumed
- One Return Per 90 Days: Limited to one return per customer per 90-day period
- Individual Item Returns: You can return individual items without returning the entire order
If you receive a damaged product or items with defects, contact us immediately with photos. We'll replace or refund your order right away.
If you received a damaged product or have any concerns, please reach out. We'll do our best to make it right as quickly as possible.
- Your order number
- Order date
- Description of the issue
- Photos of any damaged products (if applicable)
Every product is lab-tested, hand-selected, and meets our strict quality standards before it ships. We're confident in what we send you. If something doesn't meet your expectations due to a manufacturing defect or shipping damage, please let us know and we'll take care of it.